


Zoom is a leader (and arguably the most high-profile of the pack since their April IPO) in the video communications industry, tackling unified communications with their cloud platform for video, audio conferencing, collaboration, chat, and webinars across all endpoints. So how do you decide between Microsoft Teams and Zoom? First, we’ll break down each platform, and then dive in to compare them on as near of a level playing field as we can create What is Zoom


Many organizations are currently in the Skype for Business mix, but with the recent announcement for the Skype for Business Online end of life date (and suspicions that the on-prem version will have a similar fate), it’s causing many IT teams to evaluate what their next move will be for their communication and collaboration ecosystem. And, don’t blink-for the ongoing competition, creation, and fulfillment of new end-user and enterprise fulfilling scenarios is likely to be rapid-fire over at least the next couple of years. So, when it comes to evaluating Microsoft Teams vs Zoom, the answer is now just as tricky in the new UCaaS world as it was in the old Microsoft vs Cisco battle.Įach of these relatively new platforms has seen rapid development over the last couple of years, amassing an impressive number of features and fans. Microsoft Teams vs Zoom, which is better? As the UC market increasingly moves from UC to UCaaS, the key compete scenario which we find most customers discussing with us is no longer Skype for Business vs Cisco, but rather the scenario (which now encompasses both video conferencing as well as voice, with the advent of the Zoom Phone functionality) of Zoom vs Teams in the cloud.
